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FAQs

Are round ring size recommendations good for other shapes, too?
Can I buy finished jewelry here?
Can I buy the kits in copper, bronze, etc?
Can I get an item gift wrapped?
Can I get rush service on my order?
Can I sell what I've made from the kits?
Can I sell your kits in my store?
Can I teach what I've learned from your kits?
Can I teach with your kits?
Help! I'm marring rings with my pliers.
How are shipping charges determined?
How are the rings measured?
How are the rings priced?
How can I add to an order I've already placed?
How can I track my package once it's shipped?
How do I bring back that shine?
How do I check the status of my order?
How do I convert imperial sizing to metric?
How do I convert outside diameter (OD) to inside diameter (ID)?
How do I convert SWG sizes to AWG sizes?
How do I place an order?
How do I shop by weave or project?
How do I use the ring tool?
How do kits, kitpacks, rings, ringsets and ringpacks differ?
How do the metals differ from one another?
How do you make those magnificent rings?
How do you pronounce Aislyn?
How does metal choice affect ring size recommendations?
How is the wire priced?
How is your pricing structured? Do you offer a wholesale option?
How long does it take?
How should I choose my cutters?
How should I choose my pliers?
How should I prepare new pliers for use?
I make my own rings. Can I buy your instructions alone?
I need to convert ring sizes and there are multiple issues.
If I place an order today, when will it ship?
I'm converting ring sizes. Should I round up or down?
Is kit order important?
Is maille a real word?
Is Your Sterling Tarnish Resistant?
Is your website secure? Do you share customer information?
Loose rings? Ringpacks? Kitpacks? Which is most economical?
Need instructions for WallFlowers or another Designer RingSet?
Should I give you my tax number?
What are my shipping options outside the US?
What are my shipping options within the US?
What are UM Exclusives? Can I teach those designs?
What are your instructions like?
What can I do with a tutorial that calls for odd ring sizes?
What does *s* mean?
What forms of payment can I use to place an order?
What is a FAQ?
What is ARTLAB?
What is aspect ratio and how is it calculated?
What is KitWorks and how does that system differ from traditional kits?
What is MTO? What is Stock?
What is springback and why must I know about it?
What is the best way to contact Urban Maille?
What is The Notebook Project?
What is your return policy?
What sorts of components do you carry?
What's the natural progression of your products?
Why are the prices per ozt different?
Why do so many people buy rings from you when there are cheaper places to buy them?
Why Tronex rather than Lindstrom Rx now?
Why would I want to spend big bucks for your kits when I can learn the same weaves from free tutorials?
Will you make a kit for me with different rings?

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What is a FAQ?

I received my first order of rings a few days ago and definitely will order again in the future! I appreciate the fast service, the lovely way my order was packaged and of course the quality of the rings.

Thank you,

Jeanne Steck