Note: The following information is meant for people who are in the
business, or plan to be in the business, of making and selling jewelry
that utilizes maille techniques. This article consists of very specific
business advice delivered quite bluntly. Personally, I much prefer the
truth to anything sugar coated and I try to treat others as I want to be
treated. If you're trying to get a business off the ground in a
competitive industry during a tough economic period, you don't need
sunshine and rainbows, you need honest, insightful business advice from
people running successful businesses. I'm giving you that, but the
advice of anyone who sells what he or she is advising you to buy should
always be closely scrutinized. With that in mind, I'm speaking very
bluntly to make it easier for you to scrutinize my points and judge them
for yourself.
It's natural to assume that making your own rings will cut your
costs. Wire is half the cost of rings and your labor is free, right?
Actually... no. But that's not the half of it.
In the Business of Creativity, Time Really is Money
There are only so many hours in the day and the amount of finished
jewelry you can produce to sell is limited by the finite amount of time
you have to produce it. You can sell the jewelry you make in a given
amount of time for more than you can save in the same amount of time by
cutting your own rings. For that reason alone, making your own rings is a
poor business decision... but there are so many better reasons, this
one actually pales in comparison.
Why Successful Designers Buy Rings
When your business takes off -- and that can literally happen
overnight -- you will no longer be able to keep up with orders by
yourself and you'll need help right away. The only part of your work
that doesn't require your hands on are those mundane tasks that aren't
creative and chief among them is ring making. Obviously, it's faster,
more convenient and vastly more sensible to buy rings from someone who
already makes gorgeous rings than to hire and train someone to make them
with your equipment. Hence, if you aren't already buying your rings,
you will be as soon as your business is successful enough to keep you
busy.
So you should make your own rings until you don't have time to do it
anymore and then switch to buying them, right? There, as they say, is
the rub. There are so many variables to ring making that you will never
find a vendor whose rings match your own. Wire tolerances vary in both
size and temper; mandrels are machined to varying degrees of precision;
coiling methods affect the temper and therefore the finished ring size;
blade thickness affects both the finished ring size and its relative
roundness. Those little differences don't sound like much but they could
very well cost your business its big break.
Imagine that you've poured your heart and soul into developing a
beautiful line of jewelry, making and remaking every design to get the
perfect degree of snug flexibility, the perfect drape. Imagine that
you've done something very right with regard to marketing and now the
fruits of your labors are ripening. Orders are pouring in faster than
you can fill them and you no longer have time to make your own rings, so
you place a big order for every size you need. The rings arrive and you
start weaving only to find that the rings are just a little different
from yours... enough that your designs don't fit together just right,
everything's too loose or too tight, the drape is wrong, the look is
wrong. This is it, you're getting the exposure of your dreams and
customers are waiting. You have no time to make the rings yourself but
you also haven't the time to rework all your designs on someone else's
rings. What are you going to do?
Successful business happens at the intersection of preparation and
opportunity. If you aren't prepared when the opportunity comes along,
the opportunity goes to someone who is. Especially with a design
business, it's best to begin as you mean to go on. Choose the best
quality, most consistent and reliable supplier, one you believe will
still be in business years from now (more on that later), and develop
your designs on those rings. Then no matter what happens, you'll have
what you need when you need it.
I Love to Tell My Customers It's All Handmade
So do I. Gary makes my rings for me and he's happy to make yours,
too. We don't use ring making machines because they don't make fine
rings. Every coil we make is coiled by hand; every ring we cut is cut by
hand. Our rings are handmade, just as fine lampworked beads and Bali
and Hill Tribe silver are handmade. Our rings are every bit as handmade
as any you've made yourself.
Would Your Customers Prefer...?
Brace yourself, I'm going to speak bluntly now. The rings we make are
nicer than the rings you make. I mean nothing unkind by that, it's just
the nature of our respective businesses. Unless you've spent at least
seven years devoted exclusively to the ever increasing perfection of
your rings... they aren't as nice as ours. And why should they be? Your
focus is jewelry and rings are just components of what you do.
And that is precisely my point. We do just one thing - we make
precious metal rings for weaving chain - and we do it better than
anyone. If you make your own rings and you've been doing it for awhile,
I'm sure you sometimes get rings that are as nice as ours. But let's be
really honest: you also frag some coils and mangle some rings now and
then. You get burs and sometimes your cuts are off center or slanted.
You're paying for that scrap... so sometimes you use some of those
imperfect rings in your work because you can't bear to scrap them all.
You know it's true; the waste is unbearable and the rings are good
enough, right?
This is why you aren't doing your jewelry any favors by making your
own rings. The quality of your finished jewelry isn't as good as it
could be, as good as it would be, if you were using our rings. There's a
lot of competition in jewelry sales. When someone wants to buy jewelry
-- whether that someone is buying for herself or for a high end
department store -- she has a lot of options. When your jewelry is
considered for purchase, does it meet the finest quality standards on
close inspection? The difference between exceptional quality and good
enough could also be the difference between life as a successful jewelry
designer and just having a job.
Choosing Your Vendor
If you make jewelry for fun with no intention of ever selling any and
your ring vendor goes out of business, it just means you have to order
from another vendor for your next project. But if you're in business, it
means each item in your line has to be reworked on someone else's rings
before you can make another of anything to sell. It means you have to
replace all the rings that you use to work up new design ideas because
there's no point in working up designs on rings that are no longer
available. If you have a good variety of ring sizes in your collection
-- which is exactly what's needed to give your creativity free reign, so
if you're serious, you do -- it's going to be incredibly expensive to
replace them all. The amount of your limited time that will be required
to rework all your designs with new rings before you can sell again is
also very costly. These are big expenses for a small business and they
do nothing but bring it back to where it was before your ring vendor
went under. Such a big investment in your business should take it to a
new level, not just barely keep it afloat. Frankly, most small
businesses would not survive a hit like that, especially before they're
nicely profitable.
So giving your business the best chance of success means choosing a
ring vendor that not only meets your quality standards but can be
reasonably expected to remain in business for at least as long as you
are... and one hopes that will be for a long time. That means looking at
each vendor's business practices with a critical eye. When you're
considering your vendor options, take a moment to read this article,
paying special attention to the Me Too scenario so you're clear on how
to avoid that unfortunate situation.
Make Mine Cheap and Nasty
We all know to put a mental dollar figure on everything a company
offers because nothing is free. And that's a good thing to do, as long
as the full picture is taken into account. If something you purchase
comes in a nice box, it's logical to assume you paid a bit more for it
than you might have otherwise. If your rings arrive gleaming, you know
you paid for the time to polish them. You might believe that you can
save money if you don't mind picking out scraps, cleaning off greasy
dirt and doing your own polishing. On the surface that seems logical...
but then so did making your own rings.
Quality: Because every ring we send out is perfect, you might
think you're paying for us to pick out whatever percentage were
mutilated and you could save money by doing that yourself. Remember the
seven years devoted to ever increasing perfection? Well, this is the
payoff for all that work. We don't spend time trying to tumble off burs
because we don't make burs. We don't spend time culling bad rings, we
just don't make bad rings. I'm not saying we never frag a coil, we do...
but our average is well below one in a hundred. That's very little
scrap adding to the cost of rings you buy from us. It's a lot less than
you get making your own rings and it's certainly less than you pay for
when buying cheap rings.
Polish: Assuming you already own the equipment (tumbler, shot,
etc.) and considering only what you use each time to run your tumbler
(water, soap, electricity), it isn't possible for you to polish even
perfectly bur free rings for less than we charge to do it for you
because you aren't using 50-100 pounds of shot to tumble hundreds of
ounces of sterling at a time. Polishing rings in bulk uses all resources
more efficiently and saves energy, water and soap. As a result of that
efficiency, what we add to the price of the rings to cover polishing
them is far less than it costs you to operate your own tumbler.
Packaging: When you see our nice little tins, you know you're
paying for them. What you might not realize is that, because we have
them made and meet very high minimum orders to do it, a tin only costs
us eight cents. Because we package our rings in tins, there are no
plastic bags going to the landfill. The tins make wonderful storage for
rings and beads, are useful and reusable, and so attractive that many of
our customers package their finished jewelry in them. If you don't want
them, you'll have no trouble giving them away (teachers love them) but
even if no one wanted them, they're made of aluminum and glass and can
be conveniently recycled. They need never end up in a landfill like
plastic bags do. So yes, you're paying for them... eight cents. How much
do you think plastic bags cost when all's said and done?
Back to Business
A thrifty, money saving mindset is a good way to run a household
because the household is a cost center in your life, it exists to
support the family and isn't meant to turn a profit. Your business, on
the other hand, is supposed to be a proft center in your life. You can't
run a profit center by the same rules you run a cost center because
profit doesn't happen as a result of saving money, it happens as a
result of making money.
Saving money and making money are pretty much mutually exclusive.
Trying to save money is the single best way to handicap your ability to
make money. You can save money by spending less, but it's extremely
unlikely that you'll increase the money you're earning while spending
less. The mindset of saving money -- the trimming this and cutting that
way of thinking -- is so much the opposite of the mindset required to
build a thriving business that the two don't coexist well at all. When
someone suggests that you should save a few bucks at the expense of your
time, effort or quality standards, just look at that person's business
and ask yourself if that's where you want yours to be. I know that's
harsh and I'm sorry. Sometimes reality is harsh.
That Point Bears Repeating
If someone tries to tell you how to raise your kids, the first thing
you do is look at their kids. If their kids are little monsters (or they
don't have kids at all), that advice is instantly discounted. (Gary and
I don't have kids and we're well aware that there is no point in our
having opinions on anything to do with raising them because no one with
kids will ever care what we think. *snort*)
The same standard should apply to business advice. People are quick
to hand it out; they want to be helpful or seem knowlegable and your
mistakes don't cost them anything. Before you take to heart anyone's
business advice, take a good, hard look at the business that person is
running. 'Nuff said.